Professional sound equipment - entertainment lighting

• forms of payment
• taxes
• shipping
• shipping & delivery times
• satisfaction guarantee
• prices, descriptions and pictures
• protection of data of a personal nature
• industrial and intellectual property

forms of payment

You can pay cash on delivery with an increase of 3% (minimum 6 Euros), by PAY PAL with a 2% increase, with card or by transferring account (without any extra charge):

From Spain:

Banco Popular: 0075-0030-55-0600558342
Openbank: 0073-0100-59-0417858082
Unicaja: 2103 - 0415-35-0030001489

From outside Spain:

Beneficiary: Citysound s.l.
Bank: UNICAJA BANCO, S.A.-Calle Real, 76-13370 CALZADA DE CALATRAVA (Ciudad Real) - Spain
International account (IBAN) number: ES74 2103 0415 3500 3000 1489
BIC (Swift code): UCJAES2M
Concept: Order number

or/or

Beneficiary: Citysound s.l.
Bank: BANCO POPULAR
International account (IBAN) number: 0075 0030 5506 0055 8342 ES75
BIC (Swift code): POPUESMM
Concept: Order number

For customers with other payment terms, agreed with Citysound, we remind you, that any delay in the payment of the outstanding invoices, we will apply automatically, interest on arrears, for the unpaid amount of 2% above the Euribor (basic interest) at that time.

For your safety Citysound has relied on the Popular bank payment system, through their secure payment gateway.

The Bank data entered are encrypted and transmitted securely to servers of the entity banking and, later, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry is secured by encryption technology SSL (Secure Socket Layer) 128 - bit, one of the most advanced and effective protection systems currently available, thanks to which, no third party will have online access to this information to the Bank data entered by the customer.

Banco Popular has only access to the banking data linked to this means of payment, so that Citysound not known or recorded these details during the payment transaction. Later Popular Bank will provide these data to Citysound through Bank notifications.
Before you pay your card order please make sure that this successful.

Secure payment

Cards secured
In addition to the number and expiry date of your card you will be asked a special password for exclusive use in Internet shopping. These cards we will call them secured cards.

What is securing a card?
It is to link to his Visa card and Mastercard 4B a password for exclusive use in Internet shopping. You also choose a personal message that will always appear on the form which prompted the aforementioned password.

Advantages do you have to pay on the Internet with cards secured?
Enter your password for exclusive use in virtual shopping at the time of the payment of a purchase by Internet, guarantees the identity of the buyer. Likewise, to receive the personal message (that only you and the Bank know) on the screen where prompted for password, you acknowledge the legitimacy of the transaction and therefore preventing spoofing.

How secure your card?
Access your Internet banking service, or its branch and look for the option or ask for securing your card.

taxes

Residents of the European Union, except for the outside, are obligated to pay for the added value tax, which for our items is 21% (VAT).

If you are person, company or entity that this VAT, tax exempt please make us get the documentation accrediting it to be able to bill you without tax said. FAX: (+ 34) 926 876 486 - EMAIL

They are considered territories non geographical areas corresponding to the Canary Islands (the igi, tax that replaces the VAT borne by the client.), Ceuta and Melilla.

Resident in non-EU countries. Purchases that make individuals or legal resident in non-EU countries are exempted from payment of VAT

shipping

Shipping to Spain and Portugal 9 VAT incl... Shipments within the province of Ciudad Real ports will be 7 inc. VAT For orders above 120 VAT included. the shipping charges are free. For professional clients and distributors shipping will be 15 more VAT for orders less than 750 NET, for orders above this amount, the shipping charges are free.

(*)Shipments to the Canary Islands will have a surcharge of 45 due to costs of dispatch (charged by transit agencies) and the shipping charges will be calculated separately and will be loaded in the order according to their weight and volume, with the exception of small orders.

The rest of Europe, applies to charge depending on the country, when placing the order.

Rest of the world: according to the country of destination, has a certain cost, which will be calculated and you will be added to the order. The customs taxes and duties of each country will run at the customer's expense, not attributable in any case to Citysound.

The collection of purchase in our facilities does not have any additional cost.

shipping & delivery times

1. All orders sent by CITYSOUND postage prepaid shall be sent by the agency designated by CITYSOUND. If the customer wants another agency, ports always shall bear the customer, regardless of the amount of the purchase.

2. Any packing received with apparent State of deterioration or breakage shall be notified to the Agency of transportation at the time of its receipt or before 24 h.; otherwise, means that it has received in perfect condition and not proceed the same claim.

3. The goods sent to national territory or abroad, will be secured so required by law.

4. The goods traveling to postage due, national territory as well as other countries, will always be customer responsibility.

satisfaction guarantee

The articles that Citysound.net offers this service, they are guaranteed by important commercial firms and offer the highest quality. Products are guaranteed from the date of the receipt against all defects in material or workmanship by the time stated on your warranty or the stipulated by the law.

They are excluded from this guarantee, all products that have been manipulated or improperly installed, likewise, Citysound assumes no liability arising from these events. The warranty does not cover damage due to natural wear.

If upon receipt of your order you would not be satisfied, you can run the law of return during the seven (7) days following receipt of the order. Remember that merchandise returned, must be in our warehouse before the seventh (7) day after receipt. The costs of collection and shipping, if returned, shall be borne by the customer. All product returns must refer in its packaging and original condition. Once received the goods in our warehouses and subject to verification of the State of the same, shall be the refund of the amount, prior fifteen (15) euros, to cover the costs of shipping and handling above. Also may elect to change of the goods on the other to your liking or by the refund, always, minus the charges mentioned above.

For products under warranty or defective and erroneous shipments, will be Citysound who will assume all costs of shipping and handling.

If upon receipt of packages, it will detect any breakage or damage, it must notify the Agency of transportation and CITYSOUND within a maximum of 24 hours. If not, CITYSOUND shall not be responsible for them. Please note, that our goods travel insured all risk, 100% of the amount, but the insurance, only takes charge in the 24 hours following the receipt of the submission by the customer. Please functionment account for the common good.

If on the other hand the goods you detect any irregularity of operation, you must notify us by fax, e-mail or by phone within a maximum of 48 h from receipt of the same and we tell you what to do with it.

Returns are not accepted without prior authorization by CITYSOUND. In the case of accepting them, ports must be payable by the customer, except when receiving our authorization, due to warranty or defects therein, we that assume the costs, always sent them to us postage due for the agency that we indicate. The original packaging should be kept with the product and with all its accessories and documentation, also must be packed properly, but so, we reserve the right of assigning him the relevant expenses for restoration or non-acceptance of the return.

In the case of products such as documents, programs, etc., susceptible to immediate copy, only returns are accepted if the same seal was intact.

You can cancel an order by contacting with Citysound, S.L. via email or fax (+ 34) 926 876 486 indicating the following data:

* Name and surname of the person who placed the order
* The order No.
* Email address and password.

Customer agrees, if you have any dispute with Citysound, s.l.., submit to the courts of Almagro (Ciudad Real) Spain.

prices, descriptions and pictures

Published in our catalogue, prices are current prices, it is the retail price recommended by our suppliers (manufacturers, importers, distributors, etc.) and that you can see at the official rates published by themselves, when a supplier does not have lists of recommended prices, try to put a price in line with the market. Citysound.NET reserves the right to modify the price due to supply, advertising campaign, cyclical time, and we will always indicate next to the price of each article, when it is under that condition.

The documentation Department of Citysound.net, this striving constantly to have updated these rates in our catalog, are hundreds of providers that we supply and therefore this task is very laborious. Citysound.NET want manages to have, one of the most comprehensive catalogs that exist today related to this market, that daily enter new items (new) and/or Announces opportunities (Outlet), also gives low discontinued or obsolete items so keep a catalog alive and up to date.

Prices valid except typographical error, end of stock, or changes from our suppliers. Applicable prices are those indicated on the site at the date of the order. Citysound, S.L. reserves the right to make changes it deems appropriate on the price, without notice.

Maybe that the photos of the products as well as their descriptions do not correspond completely with the original model. (color, shape, etc.)

All our products work at a voltage 220V / 50 Hz and in some cases also to 120v. / 60 Hz please read well the characteristics of the product before you place the order.

protection of data of a personal nature

Citysound, S.L. guarantees the confidentiality and security of the information provided in accordance with the organic law 15/1999 of 13 of December of protection of data of a Personal nature. These data will be added to a file in order to facilitate the realization of orders and send you offers, what's new in the future about products and services that may be of interest to you. Also the user consents to Citysound transferring your data to other companies of the group to which he belongs.

Citysound, limited partnership of Spanish nationality with residence in Calzada de Calatrava (Spain), S.L. is the owner of the web site Citysound.net and the database generated by users with a personal.

The user authorizes the automated treatment of the personal data provided. Means that the user accepts the conditions laid down when you press the "Send" button which is in the form of data collection. The user will respond, in any case, for the veracity of the data provided.

You can at any time exercise the rights of access, rectification, cancellation and opposition, communicating it in writing to Citysound, S.L., C / 105 Royal, 13370 Calzada de calatrava or via our comercial@citysound.net email address.

industrial and intellectual property

Citysound, S.L. is the owner of all rights of industrial and intellectual property of the website citysound.net. Citysound, S.L. is registered in the registro mercantil de Ciudad Real, vol. 280, General section, book 0, sheet CR-10,700, Folio 164, first inscription, NIF B-13328174. Share capital 61.087,30 Euros. The name and the Citysound logo are registered trademark of Citysound, S.L.